Shipping, Warranty & Support
BARRIERDIRECT® Light or Crane Delivery — no tariffs, no transfers, no cross-docking, no surprises. Made, Moved and Unloaded by Us.
| Delivery Tier | Provinces | Flat Rate (Tier 1) | Flat Rate (Tier 2) | Free Shipping |
|---|---|---|---|---|
| Local | British Columbia | $150 ($0–$1,500) | $75 ($1,500–$2,500) | $2,500+ |
| Express | Alberta | $200 ($0–$2,000) | $100 ($2,000–$3,500) | $3,500+ |
| Standard | Saskatchewan | $250 ($0–$2,500) | $125 ($2,500–$4,500) | $4,500+ |
| Long-Haul | Manitoba, Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island | $400 ($0–$3,000) | $200 ($3,000–$7,000) | $7,000+ |
Delivery Notice: In-house delivery is made, moved, and unloaded by our own crew using BarrierBoss® trucks. Orders qualify for free in-house delivery once the regional threshold is met. No transfers. No tariffs. No surprises.
Service Area Disclosure: Delivery is available to mainland Canada only. Newfoundland & Labrador and the territories (YT, NT, NU) are not currently serviced.
Shipping
At BarrierBoss®, our commitment to quality extends to our 40-year warranty*, a testament to the durability and longevity of our metal roofing, siding, and fencing solutions. Our warranty provides assurance in the craftsmanship and performance of our products — for decades.
Enjoy BARRIERDIRECT®️ delivery from our production floor to your site. No cross-docking, no transfers. We include unloading assistance, ensuring your order arrives exactly as it left our facility.
We ship directly in-house throughout Canada. Lead times vary based on seasonal demand. Please contact a BarrierBoss®️ team member for the most accurate estimate for your area.
Exact delivery timing will depend on your location and the shipping route, but please know our team works hard to get your products to you as quickly as possible. For remote locations — including ferry-access and island deliveries — custom shipping quotes may apply. Please reach out to us in advance to discuss your specific needs so we can ensure a smooth delivery process.
Returns need to be considered on a case-by-case basis. If you have a specific return question, please reach out to a team member for assistance. Your satisfaction is our priority.
Cancellation
Cancellation and Refund Policy for Assembled Fence Panels in Production
At BarrierBoss, we are committed to delivering high-quality products and services. We understand that changes in plans may occur, and we aim to accommodate our clients as best as we can. Please review our cancellation policy regarding fence panels and production:
1. Order Confirmation: Once your order for fence panels is confirmed, production will commence based on the specifications provided in order of the production queue. Please carefully review all custom size requests, as sales on products of this nature are final.
2. Cancellation Notice: Cancellations must be made in writing within 48 hours of order to qualify for consideration. After this period, cancellations and refunds will be at the discretion of management and may be subject to a 25% restocking fee.
3. Lead Times: Please note that all lead times provided are APPROXIMATE and may vary due to factors beyond our control, such as supply chain delays, or unforeseen circumstances. We will do our best to keep you informed of any significant changes to your order status.
4. Cancellation After Production Begins: If production or packaging for dispatch has already begun on your order, cancellation is not permitted. This policy is in place to ensure that we can meet the commitments we have made to our suppliers, other customers, shipping arrangements and production.
5. Returns: Customized orders are produced to specification and therefore cannot be returned or refunded.
We appreciate your understanding and cooperation regarding our cancellation and refund policy and look forward to serving you with quality metal fencing, siding and roofing , hog wire and pre-fab building products that meet your needs. Thank you for choosing BarrierBoss.
Let customers speak for us
Looks really nice and sturdy, I haven’t used it yet as it is for a fence that will be built in the spring.
Very happy with the product - we bought fence panels and posts. Fence looks really good. Lauren was so helpful with our order.
I love the colour & look.
Really great fence panels! Beautiful cedar wood and the metal mesh is very strong and looks great.
Exceptional quality, very well made, very sturdy and beautiful!
Nice finishing touch on the posts.
We are extremely happy with our new privacy fences
The wire use for this fencing is thick and sturdy. Also, the fencing material is well coated to stand up to the elements. Not only is the fencing material well made, but the support you get from the customer service department is outstanding. They promptly answer emails, and they keep you informed about the delivery. Barrier Boss is an outstanding company!
Great product and service
Barrier Boss products are well made. Our initial order for 3 x standard panels took forever (as they warned us) but when we ordered the remaining custom panels, it was super quick. It was great to deal with Leo. I liked thst they bring their pets to work :-)
Super pleased with product and delivery staff!
Can use for many purposes and very secure and strong! Love it!!!
free Delivery even in a remote location. Every piece of treated wood was great quality better than the local lumberyard. Metal was in great condition and customer service couldn’t have been better. Definitely use again and recommend to others
Excellent product! Outstanding Delivery!
Happy BarrierBoss® Customers
British Columbia, Canada
Minnesota, USA
British Columbia, Canada
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