🏅 Warranty
📄 Documents & Downloads
Spec sheets, installation guides, and product documentation — click any file to download. Opens in a new tab.
↺ Returns
- Standard-size items (unused, original condition) — returnable within 30 days, subject to a 25% restocking fee. We pick returns up on our own trucks (scheduled around truck availability), at no return-freight charge to you. Because we handle the transport, you're not liable for any transit damage.
- Custom, cut-to-size & made-to-order items — because these are built to your exact spec, they are final sale.
- Cancellations — full refund before your order enters production; once in production or scheduled to ship, a 25% restocking fee applies.
- Damaged or defective on arrival — fully covered. Every shipment is freight-insured end to end, so anything that arrives damaged is replaced or refunded at no cost — you're never on the hook for transit damage.
💬 Contact & Support
Reach a real person on our team — no bots, no hold music.
- 📞 Call or text 1-888-306-BOSS (2677)
- ✉️ Email orders@barrierboss.ca
- 💬 Live chat — bottom-right corner
Sizing, freight timing, custom orders & order status — Monday–Friday.
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